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Privacy Policy

Effective:
5 April 2018
Last updated:
To be confirmed

How LightCastle Partners collects, uses and protects information when you use our website.

01 Overview

This Privacy Policy explains how LightCastle Partners (“LightCastle”, “we”, “us”) collects, uses and protects information when you visit lightcastlepartners.com or contact us through it.

It applies only to information collected through this website, not to information we receive from other sources. LightCastle Partners, headquartered in Dhaka, Bangladesh, is responsible for the information described here.

02 Information we collect

We collect information you choose to give us and limited technical information about how the website is used.

  • Contact forms and enquiries

    Your name, email address, organisation and the details you include in your message.

  • Newsletter subscriptions

    Your email address and subscription preferences. We ask for clear consent and honour every unsubscribe request.

  • Recruitment

    The CV, contact details and other information you send when you apply for a role or internship.

  • Website usage

    Non-personal information such as IP address, browser type, operating system, referring site, pages visited and time spent on the site.

03 How we use and share information

How we use it

  • To respond to enquiries and provide the services you request.
  • To send newsletters, insights and event updates you have subscribed to.
  • To assess applications for roles and internships.
  • To understand how the website is used and improve it.

When we share it

  • With service providers who perform services for us, only as needed to carry out those services.
  • In aggregated, non-personal form for analysis.
  • When required by law, to protect rights and safety, or as part of a transfer of business assets.

Information you post in public forums is not covered by this policy, and we are not responsible for the privacy practices of other websites we link to.

04 Cookies and analytics

We use cookies to offer a better browsing experience and to understand how visitors use the site. Cookie data may be analysed and combined with information you have provided to us.

You can change which cookies you allow at any time, or block them in your browser settings. Some features may not work without cookies.

Cookie preferences

05 Retention and security

We keep personal information only for as long as we need it for the purposes described in this policy, and we review our mailing lists regularly to confirm consent.

  • Sensitive data is encrypted in storage and in transit using industry-standard methods.
  • Our team is trained on its data-protection responsibilities, and our practices are reviewed regularly.
  • If a data breach occurs, we follow a response plan that includes notifying affected people within 72 hours where required.

No method of sending information over the internet is completely secure, so we cannot guarantee absolute security.

06 Your choices and requests

You are in control of how we contact you and the information we hold about you.

  • Unsubscribe at any time using the link in any of our emails.
  • Ask to see or correct the personal information we hold about you.
  • Ask us to stop contacting you or to delete your details.

Make a privacy request

Use our contact form and choose “Privacy” as the enquiry type, or email us directly.

Contact Us

07 Updates and contact

We review this policy regularly. When we make significant changes, we will update the “Last updated” date above and let affected people know, asking for consent again where needed.

Office
Dhaka, Bangladesh